We know how important health care decision-making is and how much responsibility individuals have, yet few know the basics of calculating their annual health insurance costs or even deciphering a medical chart.
The latest study of health literacy in America showed only 12% of American adults are proficient in health literacy skills, while an astounding 47% of adults don’t understand the most simple and fundamental information presented to them in copy and graphs.
It has been a busy start to the year and we are absolutely thrilled about all the fun projects in the works—and our upcoming events. Please join us for these podcasts, webinars and conferences. Can’t make these? You can always drop us a line to set up a time to chat.
Benz Communications is turning 3 years old this month! Even as I write this line, I almost can’t believe it myself. The last few years have flown by—it seems like just yesterday that I was walking into San Francisco’s City Hall to get our business license.
MetLife has launched a free consumer tool in response to their 2008 Open Enrollment survey. No surprise that the survey found ”...employees are indicating that they would like greater access to benefits information, guidance and personalized support, which could allow them to conduct thorough research as they do before they purchase other products and services.”
Would you open a letter in a plain white envelope from the “Utilization Management Dept”? I’m guessing that piece of mail would have gone right to the recycle bin for most people. But, knowing that “utilization” is a favorite word of health plans, I decided to open it.